come work with us!

Our goal is to empower employees and create pathways to success.

our culture

Joining ARC Benefit Solutions means working alongside enthusiastic, hands-on, and motivated people who are passionate about our mission. We are continuously looking for energetic and motivated individuals to join our diverse, growing team. If that sounds like you, then apply below!

And here’s a secret for those of you who are on the fence because you’ve never worked in health insurance: There’s still a place for you on ARC’s team! We provide the education and tools necessary to ensure your success.

Joining ARC means working alongside enthusiastic, hands-on, and motivated people who are passionate about our mission. ARC is continuously looking for energetic and motivated individuals to join our diverse, growing team. If that sounds like you, then apply below!

ARC employees are…

  • approachable

  • collaborative

  • creative

  • ethical

  • inclusive

  • meticulous

  • passionate

  • resourceful

here’s the hot gossip around the ARC office

ARC sets high expectations, but we are given the flexibility to tailor our craft in a manner we see fit to accomplish our goals; this gives us more ownership of our work while creating a sense of loyalty to the company for allowing us to be ourselves while striving for success.

— Aziz Rahman, Client Care Advisor

Accepting the job to become part of the team at ARC Benefit Solutions has been the best decision I have made in my career. I have found a great job that encourages me to expand my knowledge and supports my desire to do so. My team members are always willing to help with anything you need. Although we work hard we also like to have fun, volunteer, and help our community whenever we can. You are not just an employee here, you are part of a family and it shows.

— Teresa Slater, Client Relations Advisor

At ARC I get to work closely with both my clients and coworkers on a daily basis to find the best solutions to everyday insurance questions. I am relied upon and feel valued by both the management staff and my clients. Everyone has a voice and gets to ask questions or share their opinions freely and honestly.

— Melissa Costin, Client Relations Advisor

benefits

Benefits are more than just medical and retirement plans; they are supporting the overall well being of our team, inside and outside of work. We have made it our mission to help our employees and their families achieve life-long well being with a strong benefits package that includes premium medical, dental, and vision coverage, paid time off, and more.

  • paid holidays

  • wellness programs

  • employee engagement activities

  • vision coverage

  • life, short-term, and long-term disability

  • paid time off

  • 401K program with match

  • medical coverage

  • dental coverage

open positions

There are no open positions available at this time, but you are still welcome to submit your application for consideration below!

Position Summary:

The Sales Support Coordinator is responsible for supporting the Top Tier Producers in the Client Services Unit with marketing, sales and service calls, detailed quoting and pre-sale research, and maintaining a familiarity with carrier relations procedures and team communications.

Essential Functions

  • Provide detailed quoting and pre-sale research in a timely manner to top tier producers
  • Manage incoming sales/service calls with timely response and resolution to broker service issues/problems
  • Assist in calendar/phone management including returning phone calls and scheduling phone appointments
  • Updated tasks for all client/policy activity in AGB
  • Be familiar with carrier sales procedures, carrier service procedures and carrier billing/enrollment/membership procedures
  • Excellent communication skills; work/communicate well with team members and Group Benefits ARC staff
  • Proficient in Word and Excel
  • Working knowledge of AGB including reporting, filtering, sorting, etc.
  • Participate in carrier product training as needed

Job Requirements:

  • Education: High school diploma or equivalent
  • Experience: 1-2 years data entry, customer service or insurance experience

Specific Skills:

  • Excellent verbal and written skills needed
  • Exceptional attention to detail
  • Strong data entry and computer skills a must
  • Ability to problem solve
  • Multi-tasker
  • Good listener
  • Able to meet tight deadlines
  • Adaptable and thrives in a fast-paced environment with little supervision
  • Timely and accurate responses to questions from prospects, clients and agents a must

Specialized knowledge, licenses, designations, etc.*:

  • Must have active and current Life and Health insurance licenses
  • AHIP Certification is not necessary

Work Location: Cincinnati, OH

Position Summary

Our Client Relations Advisor is responsible for the management and retention of a block of business for a select group of clients. This role is also responsible for growing the block of business through cross-selling opportunities and prospective new client referrals. The ideal candidate has a strong understanding of legislative issues and has an active Life and Health license.

Essential Functions:

  • Assists in the retention efforts of a specific book of business to include: build and maintain long-term relationships, pre-renewal meetings with clients to capture updated census data and discuss/review benefits, goals, budgets, etc.
  • Initiate and follow up on quote activity for specified renewing book of business.
  • Coordinate with Broker Advisor on the current benefit offerings/rates versus renewal benefit offerings /rates, rate negotiations with carriers if applicable, and determine benefit recommendations for client including recommendations for adding lines of coverage.
  • Provide, as needed, a spreadsheet of renewal options.
  • Present recommendations to clients.
  • Provide or assist with employee education and enrollment meetings.
  • Offer Value added benefits that might be advantageous to the client and their organization.
  • Provide on-going support and meetings throughout the year including compliance reviews.

Other Functions:

  • Coordinates sold cases and assists with on-boarding new clients.
  • Develops working knowledge of all aspects of the small group market including insurance products and learn our services.
  • Completes ongoing product and industry specific training.

Job Requirements

Education: Bachelor’s Degree or equivalent work experience.

Experience: 3-5 years of direct insurance experience, preferably in account management.

Specific Skills:

  • Strong attention to detail
  • Exceptional interpersonal skills
  • Solid organizational skills
  • Ability to communicate clearly and concisely
  • Adaptable to change

Specialized knowledge, licenses, designations, etc.:

  • Must have active and current Life and Health insurance licenses.
  • Strong understanding of legislative issues.
  • Proven experience using Excel, Word, Outlook, Adobe and PowerPoint.
  • Client Management Data Base System experiences a plus.

Work Location: Cincinnati, OH

Equal Employment Opportunity Statement

ARC Benefit Solutions is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, marital status, family responsibilities, pregnancy, genetic information, veteran or military status.

©2020 ARC BENEFIT SOLUTIONS ALL RIGHTS RESERVED | PRIVACY POLICY | COMPENSATION DISCLOSURE | CINCINNATI WEB DESIGN COMPANY WEBTEC

ARC Benefit Solutions, Inc. is a wholly-owned subsidiary of CBISA Holdings, Inc., which is licensed as an insurance agency in all states in which it sells. Not all agents are licensed to sell all products. Service and product availability vary by state. Sales agents may be compensated based on a consumer’s enrollment in a health plan.

Not connected with or endorsed by the U.S. Government or the federal Medicare program. The purpose of this communication is the solicitation of insurance. Contact will be made by an insurance agent or insurance company.