what is an Employee Assistance Program (EAP)?

An Employee Assistance Program (EAP) is an employer-paid, work-based program that provides confidential and free assessments, short-term counseling, referrals, and follow-up services to employees who have work-related and/or personal issues that require professional help. EAPs address a complex and broad body of issues affecting mental and emotional well-being, such as stress, alcohol and other substance abuse, family problems, grief, and psychological disorders. EAP counselors also take on an advice-giving role with supervisors and managers to address employee and organizational challenges and needs. Many EAPs are instrumental in helping organizations prevent and cope with workplace violence, trauma, and other emergency response situations. These services are available from a variety of different providers and the cost is determined by the amount of employees at a specific workplace or by employee per month.

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